Job Description
Description
Come work for a company that values your worth!
Relocation Today is seeking an experienced
Relocation Manager
to join our team in Minnetonka, Minnesota. In this role, you will serve as a relocation expert, guiding corporate clients and relocating employees through the relocation process while providing strategic consulting and comprehensive program administration.
You will coordinate and oversee relocation services from initiation through completion, ensuring a seamless experience for transferees while delivering exceptional customer service. As the primary point of contact, you will advocate for clients and transferees, build strong relationships, and foster trust through proactive communication, personalized support, and successful relocation outcomes.
Primary Duties and Responsibilities:
Oversees the transferee experience from initiation through completion, fostering strong relationships and addressing relocation-related needs
Effectively manages a diverse caseload of relocation files, balancing multiple priorities while meeting service, quality, and performance objectives.
Provides end-to-end relocation management, coordinating all aspects of the relocation program and serving as the primary point of contact for relocating employees.
Demonstrate exemplary customer service to all relocating employees
Partners with transferees to understand their needs and recommends appropriate value-added services to support successful relocations and drive revenue opportunities
Maintains the accuracy, completeness, and integrity of transferee data within company systems and relocation platforms
Prepares, updates, and analyzes client reports to provide accurate relocation activity, cost, and performance data.
The successful candidate for this position will possess the following knowledge, skills and abilities:
High School Diploma or Equivalent (required);
Secondary education is preferred, additional experience is required for those without a college degree (Internships will count towards experience)
3 years of Business experience/customer service experience preferred
Extraordinary customer service mentality to the core
Proactive, self-starter with the ability to move on tasks quickly and accurately
Ability to maintain extremely accurate records and notes
Must be able to multi-task and have strong organizational skills
Excellent communicator in crafting professional emails and phone skills
Handle stress with calm, pleasant and professional demeanor (caring and empathetic personality)
Ability to craft, understand embrace basic reporting needs
Capable of quickly learning and fully understanding a number of varying client policies and procedures
Accuracy in budget tracking and basic expense reporting
What you can expect from Relocation Today!
At Relocation Today, we strive to see our employees thrive! In addition to career advancement, we also offer:
Competitive Pay
Remote Work Arrangement
Medical, Dental & Vision Benefits
Paid Time Off
6 Paid Holidays
401K
Tuition Reimbursement
Work/Life Balance
Employee Discounts with Verizon, Expedia and more!
Relocation Today
is committed to creating a diverse environment and is proud to be an Affirmative Action/Equal Opportunity employer that welcomes inclusivity and diversity in the workplace. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, veteran status or any other status protected by state or federal law.
Relocation Today
is a proud member of the Berger Family of companies. We are a provider of corporate global mobility services worldwide. What does that mean? It means we help, we care, we serve, we coordinate, we think outside the box, we provide strategic program solutions. If you are passionate about people, a relationship-builder, a planner and organizer, and have excellent communication skills, we would love to hear from you!
What can Relocation Today expect from you?
At Relocation Today, we believe our employees are the foundation of our business. It is our employees who bring their hard work and dedication that make us successful. At Relocation Today, we strive at hiring top performing professionals who can live up to the high demands and expectations of our customers and brisk business market conditions. Our ideal candidate will have an immediate connection to Relocation Today’s Guiding Principals of helping every customer to have a positive, memorable experience, as well as embodying our vision and values. Those who connect in a positive respectful manner, demonstrate transparency and a desire to enjoy their work, will be at the top of our list.
Thank you for your interest in Relocation Today!
Job Tags
Internship, Immediate start, Remote work, Worldwide, Relocation