Job Description

Smart Home Sales Technician

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Compensation and Benefits: Base pay: Hourly base pay plus performance-based commissions and incentives. Uncapped earning opportunity through consultations, upgrades, referrals and new customer sales. Paid training in sales, products, installation and service. Training hourly pay is HIGHER than post-training pay to provide a buffer while you build your pipeline. Company vehicle, gas card, all tools, phone and tablet provided for work use. Benefits include 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program and employee pricing on smart home equipment. Schedule: Structured four-day workweek, including weekends, with flexibility to support customer and retail sales opportunities.

The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, Employee Stock Purchase Program and employee pricing on Smart Home equipment. Adventure: Opportunity to earn a yearly company-paid incentive trip for you and a guest.

The Role

Are you a high-performing sales professional who knows how to build trust, uncover customer needs and close the deal? Smart Home Experts represent the next evolution of Vivint's field organizationcombining consultative sales, smart home expertise and exceptional customer service to help customers create a smarter, safer and more connected home. In this role, you won't just respond to customer needsyou'll create opportunities. Smart Home Experts meet customers in their homes, engage prospective customers in retail locations and other events, generate new business, and provide personalized smart home recommendations based on each customer's needs. You'll also have the technical knowledge and hands-on capability to support the complete customer experience, from consultation through installation and ongoing service.

What You'll Do As a Smart Home Sales Technician, you'll help customers choose and use smart home technology by:

• Meeting customers in homes, retail locations and events.
• Recommending personalized smart home, security and automation solutions.
• Generating leads, following up with prospects and closing sales.
• Installing, servicing and troubleshooting Vivint smart home equipment.
• Educating customers on how to use their system.
• Representing Vivint professionally in the field, in retail environments and in the communities we serve.

What We're Looking For

Must have: Strong communication and customer service skills. Sales mindset with the ability to build trust, uncover needs and ask for the sale. Comfort learning and using smart home technology. Valid driver's license and good driving record. Ability to pass post-offer background and licensing requirements as applicable by law.

Preferred experience: Sales, retail, B2C, home services, security, cable/satellite, solar, construction, pest control, automotive or other field service experience.

Physical Requirements of the Role The successful candidate must be able to safely perform the following essential job functions, with or without reasonable accommodation:

• Climb and descend extension and step ladders with tools and equipment on a repeated basis
• Lift, carry, and maneuver up to 50 pounds frequently
• Work outdoors in varying weather conditions, including heat and cold
• Enter and perform work in attics: Temperatures may exceed 110F for short periods
• Openings can be as small as 16" x 30" of 18" x 24"
• Crawling, kneeling, crouching, awkward postures may be required for up to 60 minutes at a time
• Maintaining 3-points of contact while navigating or traversing across trusses without stepping on drywall in between
• Operate a company vehicle repeatedly
• Perform work while standing for extended periods
• Perform outdoor work with potential for bee stings
• Perform computer and telephone work while seated as needed

Safety culture is strong at Vivint. Smart Home Experts will conduct a safety analysis of every home to ensure a safe workplace for the employee and the customer.

Apply Today If you're a driven sales professional who enjoys technology, customer service and hands-on work, apply today to become a Vivint Smart Home Sales Technician.

Job Tags

Similar Jobs